Refund policy

Return Policy for Vintage Bags

At Seven Moods, we are dedicated to offering high-quality products and exceptional service. Due to the unique nature of our business, all sales are final, and we are unable to offer returns, exchanges, or cancellations on any items purchased through our website. Once an order is placed, it cannot be modified or canceled.

We take great care in accurately photographing, describing, and detailing the condition of each product. Our condition ratings are based on our team's expert evaluation upon inspection. However, we ask that you understand that vintage items are inherently subjective, and each person may have different expectations of what constitutes acceptable wear. All items sold on Seven Moods are pre-owned unless otherwise stated, which means signs of wear are to be expected.

We cannot assume liability for any damages incurred after the item leaves our possession. If you need guidance on how to care for your purchase, we're always happy to provide tailored advice — different materials require unique care techniques, and we're here to help you preserve your piece for years to come.

If you have any questions or would like additional information about the condition of an item before purchasing, please feel free to reach out to us via Instagram DM. Our team is always available to assist with any inquiries.

By making a purchase on SEVENMOODS.COM, you agree to our terms of sale and shop policies. We kindly ask that you review all product photos, descriptions, and condition details before placing your order. Your understanding and support allow us to continue offering a curated selection of vintage goods and a one-of-a-kind shopping experience.

Thank you for choosing Seven Moods.